Buyer's FAQs - Clearing Up Common Questions

We specialize in trading used & unused spare parts for a wide range of industrial & marine automation, including control system, plc, pcb, drives, power equipment, and more.

Yes, all our used spare parts undergo a rigorous quality control process to ensure they are in excellent working condition before being made available for sale.

Our website features a user-friendly search function. Simply enter the name, model, or part number of the spare part you need, and our system will display the relevant results.

We have established strong relationships with reliable suppliers and thoroughly inspect each spare part for authenticity and quality. We source our inventory from reputable sources to ensure genuine products.

Absolutely! We encourage customers to reach out to us if they have specific requirements. Our team will make every effort to assist you in finding the desired spare part.

We offer various shipping options, including standard and express delivery. Mostly, we prefer using DHL for our shipments. The shipping time depends on your location. During the checkout process, you will be provided with estimated delivery times.

We accept various payment methods, including paypal, bank transfers, credit/debit cards, and online payment platforms. The available options will be displayed during the checkout process on our website.

We have a comprehensive return and exchange policy. If you receive a spare part that doesn't fit, please contact our customer support within a specified timeframe, and we will guide you through the return or exchange process.

Our Money Back Guarantee ensures that if you are not satisfied with your purchase, you can request a refund within a specified timeframe.

To request a refund, please contact our customer support team. They will guide you through the refund process and provide any necessary forms or instructions. Please check the refund policy for clarification.

You can reach our customer support team by using the contact information provided on our website. We offer email, phone, whatsapp and live chat support during our business hours.